Journey and account support
The fastest way to get help with an active journey is to message Migo from your workspace. Your conversation stays connected to the documents, approvals and progress you are asking about.
Privacy and data rights
Use this address to request access, correction, deletion, restriction, portability, consent withdrawal or human review of a significant automated decision.
Security reports
Report suspected vulnerabilities, compromised accounts or security incidents with enough detail for our team to investigate safely.
Business and partnerships
Healthcare employers, mobility partners, institutions and regulators can contact Migo about integrations, programmes or authorised information exchange.
What to include
Include the email address linked to your Migo account, the relevant journey or transaction reference, and a concise description. Do not send passwords, one-time codes or unnecessary identity documents by email.
Response times vary by request type. Security incidents and active account-access issues are prioritised.